saas

“Focus on the revenue per employee and profit per employee metrics. I have grouped together the business software industry and the consumer internet industry separately. Notice how very successful companies with mature business models like Oracle or Intuit don’t even source...

how eKanban can lead to a leaner business

The concept of Lean has been re-emerging in today's manufacturing world as companies strive to compete by eliminating waste and inefficiencies, and better managing their inventories, supply chain networks, planning and production for maximum productivity, profitability and customer satisfaction.

SaaS or internet services are inheriting a taxonomy of Nines from the Telcos which have had the benefit of controlled field maturity & time (100 yrs) to mature their SLAs. 1.) 4 or 5nines is dead 2.) internet services would more...

A look at how manufacturers who compete in real-time, with supply chain portals create a more efficient operation with supply chain partners and, at the same time, achieve new levels of customer satisfaction.

How the right enterprise manufacturing software can help manufacturers reduce costs, while remaining competitive and profitable.

From a "big picture" point of view, here are five key steps an organization needs to take to begin implement Lean thinking, principles and practices.

SaaS Achilles Heal - call this the "airplane factor." As sales guys are flying around, they find that lack of access to customer and sales information limits productivity. Salesforce.com has provided some capabilities to work around this problem since 2003, more...

One day I got a call from Michael Baum, CEO of Splunk. He told me that they had "figured it out" and that we should meet up. I was certainly game to hear what they had figured out and we more...